Frequently Asked Questions
Before choosing an STAFFING agency, you want to know the reasons they’re a right fit for you. We get it. After all, we pre-screen our candidates thoroughly—and would expect you to do the same. On that note, here’s some further insight into who we are—and the services we offer:
Q: What services does The Staff Agency offer?
A: We offer temporary, temp-to-hire and direct hires across a wide-range of industries—from Fortune 500 companies to small businesses. In addition to staffing solutions, The Staff Agency also offers payroll services, on-site management (for high-volume clients) and specialized services for both international and local businesses alike.
Q: What is your screening process like?
A: Intensive. Thorough. Rigorous. We always promise to do what’s necessary to attract and recruit the best possible candidates for our clients, vigilantly inspecting their qualifications and results based on four key areas:
- Online applications and resume
- Phone and in-person interviews
- Skills testing and behavioral assessments using the online service Prove It!
- The Staff Agency uses E-Verify to determine the eligibility of candidates to work in the United States.
- Online applications and resumes
- Phone and in-person interviews
- Skills testing and behavioral assessments using the online service Prove It!
- The Staff Agency uses E-Verify to determine the eligibility of candidates to work in the United States.
- In addition, drug testing is possible upon request.
Q: What is your pricing like?
A: Due to the different dynamics of each account, we do not offer across-the-board pricing. However, what we can promise is that you will always receive competitive rates and superior service.
Q: Does The Staff Agency offer a guarantee?
A: Yes. A 60-day unconditional replacement guarantee on all temp and full-time hires.
Q: Does The Staff Agency offer client incentives?
A: Yes. When a client ingratiates themselves to us by eliminating injuries in the workplace and legal action from the equation, we more than generously return the favor.
Q: What is your time and attendance system like?
A: We work diligently with you to ensure proper time tracking down to the nearest ¼ hour by using TimeTrak, a time-tested system that takes the guesswork out of invoicing, while allowing us to incorporate with anybody.
Q: What is the typical temp rejection rate by clients?
A: According to our internal auditing numbers, it’s less than 1%. We only send you the most qualified and compatible matches.
Q: How can my company work with The Staff Agency?
A: You can submit a staffing request online or simply call 786.276.8888